Challenge: Rapid market expansion created leadership and specialist hiring gaps across Nigeria, Kenya, and South Africa.

Solution: Built a search strategy, hiring scorecards, and a regional talent acquisition workflow for critical commercial, risk, and product roles.

Challenge: The client faced recurring payroll exceptions, fragmented approvals, and weak reporting controls.

Solution: Reviewed end-to-end payroll operations, redesigned approval workflows, and introduced stronger reconciliation and exception reporting.

Challenge: A promoted management layer needed stronger leadership judgement, communication, and performance management capability.

Solution: Delivered a leadership academy with coaching, manager toolkits, and structured capability workshops.